How fast will I get my order?

All orders are processed between 9.00 a.m. and 5.00 p.m. (AEST), Monday to Friday. Your order will be shipped within 48 hours, unless otherwise advised. Please see Shipping Information for delivery and shipping policies.


How do you deal with out of stock products?

Though we do our best to make sure the products we offer are always available, we occasionally run out of particular items. If the item you order is unavailable, we will notify you on receipt of your order.


National (orders within Australia)

All prices are GST inclusive at the rate of 10% and do not incur any additional charges to the listed price.


International (including New Zealand)

All purchases are GST exempt and any duties and taxes on your orders, if imposed, are due at time of delivery in country. These charges are not calculated during checkout and are not collected by Wilderness Wear. Please consult your local customs office for more details about country specific duties and taxes. Freight is calculated automatically depending on your shipping destination (outside of Australia).


Gifts sent to a recipient outside Australia

The recipient will be responsible for any duties and taxes, which will be due at time of delivery. All items are GST exempt at checkout.